Accessibility
Statement

1. General description

The CEMO.ch SA website (cemo.ch) enables users to learn about laser eye surgery treatments, book a free diagnostic examination and access the services of our clinics in Lausanne, Mendrisio, Yverdon and Geneva.

2. Applicable regulations

We are committed to making our website accessible to all people, including those with disabilities. The website has been designed with the following regulations and standards in mind:

• WCAG 2.1 Level AA — Web Content Accessibility Guidelines by the W3C
• DDA — Federal Act on the Elimination of Discrimination against People with Disabilities (SR 151.3)
• eCH-0059 — Swiss standard for web content accessibility

3. Compliance status

Based on an internal self-assessment, the website is partially compliant with accessibility guidelines. The following aspects are implemented:

• Semantic HTML structure with hierarchical headings (h1, h2, h3)
• aria-label attributes on interactive buttons
• Text/background contrast above the 4.5:1 ratio
• Keyboard navigation for the main interactive elements
• Scalable text without loss of functionality
• "Skip to main content" link

4. Known limitations

The following points are not yet fully compliant:

• Some placeholder images do not have descriptive alternative text
• The booking form may not be fully navigable via screen reader
• Testimonial videos (when present) may not have subtitles
• The ElevenLabs voice assistant is not keyboard accessible
• Some interactive elements of the cookie consent banner may not be correctly announced by screen readers

5. Accessibility tool

The website offers an integrated accessibility tool that allows you to adapt the display to your needs. The tool is accessible via the "Accessibility" button (♿ icon) in the lower left corner of each page, or alternatively via the keyboard shortcut Alt + A.

Available features:

• Text size increase and decrease
• High contrast mode
• Link highlighting
• Enlarged cursor
• Increased text spacing

6. Planned measures

We are planning the following measures to improve accessibility:

• Adding alternative text to all images
• Full keyboard navigability verification
• Subtitles for video content
• Accessibility audit with automated tools (Lighthouse, axe)
• Full compatibility with NVDA and VoiceOver

7. Date of creation

This statement was created on 14 April 2026.

8. Reporting accessibility issues

If you have experienced difficulties accessing the content of our website, please contact us:

CEMO.ch SA
Avenue des Toises 12, 1005 Lausanne, Switzerland
Tel. +41 21 510 31 31
Email: secretariat@cemo.ch
Subject: "Website accessibility"

We are committed to responding to reports within a reasonable timeframe.

9. Competent authority

If you believe that our website is not accessible, or if you are not satisfied with our response, you may contact the competent authority:

FOBE — Federal Office for the Equality of People with Disabilities
Inselgasse 1, 3003 Bern, Switzerland
Tel. +41 58 462 82 36
Email: ebgb@gs-edi.admin.ch
Web: www.edi.admin.ch/bfeh